Meet Our Client Success Manager
Lacey plans, executes and manages all things “customer” including onboarding, implementation, training and support. Her love of developing process and finding new systems to improve workflows continues to deliver amazing results for our clients.
Lacey thrives on building successful client relationships and values service and client satisfaction. She utilized these values throughout her 13 years of experience in various office administration, sales, and event planning roles. Before joining the Sapphire team, Lacey led a Virtual Assistant company where she wore many hats.
Outside of work, Lacey enjoys memory keeping, cooking, crafting, community theatre, and gardening. She describes herself as a demanding, wacky, and most-of-the-time lovable wife to Bob and mother to two wonderful kids, Neva Rose and Karsten. Her household also includes a wide array of animal friends, including two dogs (Minnie and Mack), two guinea pigs (Alfie and Sully), six chickens and a hedgehog (Groot).
Here are a few more insights into Lacey:
- ENFJ (Meyers Briggs Type Indicator)
- Generator (Human Design)
- Aquarius (Horoscope)
- Orchestrator (Fascination Advantage)
- Merchant-Builder (CVI)